For me at least. The ICC/Ticketmaster and Sri Lanka Cricket made a mess of the T20 World Cup tickets by selling more tickets than they had. Or kicking people out cause ‘VVIPs’ wanted tickets. I dunno. I just know that I bought tickets to the finals and didn’t get what I bought.
After writing an email to Chris Tetley of the ICC, we (a lot of people lost tickets) got a form response and the offer to refund the full purchase price. Which was actually OK, so now I have tickets in B-Lower (not A-Upper as purchased), for free.
I still think that it’s pretty bad selling things you don’t have, and only figuring it out months after. They say it was an error, but I really don’t believe that. That’s a numbers thing, you have 1,000 tickets, you sold 2,000, oh no. This problem only emerge a month ago, I think because a bunch of people – connected to the government or cricket board or whatever – wanted tickets, and so paying customers had to go. This is sorta like the government treats the national airline, certain people want to get on late and get the best seats and screw everybody else.
I’m not personally super fussed, but this really no way to run a cricket tournament, or a country for that matter.