I book all of my medical anything online, or over the phone. eChannelling was the first Sri Lankan web/mobile business for reals, and it works. You can go online and book a doctor, or call and do the same. Almost any doctor at any hospital, which is cool, albeit expensive, like Rs. 1000-1500 per pop. Turns out they’re doing revenues of 87.5 million overall.
Not bad. That’s like $660,000 USD. OMG the exchange rate is bad. But those are still good numbers. They’ve got like at least 10k from me, and I’m happy to give it. eChannelling’s site isn’t 2.0 or anything, but it works and delivers the last mile service, ie, I get a doctor. The phone service (via Dialog for me) is better, I dial 225 and get it hooked up, and the amount gets added to my bill.
eChannelling doubtless had to jump through many needless hoops to get this done. Word on the street is that Dialog is opening up an add-to-bill API soon, but eC didn’t have that opportunity. What’s most impressive is that they connected online to ‘offline’, in the sense that they’ve used technology to efficate (I know) a tedious process. Creating this efficiency, however, is a tedious process in itself, but they did it.
A lot of SL eBusiness ideas are creating one source for information, but creating a source for transactions is better. And more profitable. So kudos to eChannelling. Operational profits of 4.16 mil. Which is like a decent car, but the revenue looks good.