I love my phone and I love my netbook. I remember a time when I didn’t have them and it sucked. I also remember walking around Montreal with my primitive Ericcson flip and thinking all the things a phone could do. Now most of those things can be done. However, today’s super jack-knife phones still neglect some basic, simple features which I think would be mara useful. Specifically, forwarding contacts, managing contacts and not dying on me. All of these things are technically possible now, but haven’t quite happened.
I hate talking on the phone and don’t do so for pleasure. It actually gives me slight social anxiety. Thus something like 90% of my calls or SMS are just requests for a certain contact. I find that forwarding these contacts mid-call is impossible, and even after getting off the phone it’s a pain. Plus the contacts get forwarded in some weird format which doesn’t work on all phones so I have to physically write it down and then physically enter it in again.
I wish there was like a three click solution to just forward a number to someone. If I could just look down mid call and there was a ‘send contact’ button which would send the number as an inline SMS. That would be sweet.
Far too many people I know are occassionally like ‘who are you? I lost all my contacts.’ If you brick or lose your phone you lose a bunch of people, and it shouldn’t be like that. I personally think contacts should be backed up on the network. Dialog has a Phone Backup service but I find it confusing. I wish the information were just there automatically. Even if I could just view it later that would’ve saved me a lot of trouble. However, it is occassionally nice to reformat your life.
Also, on a broader issue, I wish this stuff would sync. I wish that my phone contact would also have their email information, and that their Facebook profile pic would pop up when they called. I have worked on the telco side seeing how one could sync up this identity (it’s difficult) but the big guys are making some moves. That consolidation of ‘identity’ across multiple manifestations is IMHO the next killer app.
I have an awesome phone which can do any number of things, but I too often end up in a situ where I can’t do anything because it’s dead. Solar power for phones isn’t that expensive and it’s a great backup. Furthermore, I find it fascinating that a $500 device can be crippled by the lack of a $5 charger. And that someone can charge you $35 for said charger, and you pay. Manufacturers have already signed on to make a universal charger for Europe. It can’t come soon enough. Honestly, the universal charger is Micro-USB, they should just use it.
That’s just a start, but these are some basic features I want out of my phone. Being able to slice bread and make fart noises is great, but a few simple innovations like these would actually improve my life.