The flipside of stalker customer service is the lazy kind. Where they don’t care or act like you’re quite rudely interrupting them. The most recent personification of this has been the staff at the ODEL Roots. This time I think I managed to get the concept down in a photo. Above is the juice guy, leaning on a fridge as he’s flirting with the cashier. His expression is like, ‘and what are you doing here?’
Customer service can be rude and fast, like at certain kades. At some places that’s part of the charm. At the most basic level, however, they have to vaguely pay attention to you. I don’t know what it is about the ODEL Roots, but they basically don’t acknowledge what you’re saying. Not that they don’t hear, but humans usually give a nod or some symbolic gesture that information is received. None of that. The cashier just kinda lolled her head around to pass the order to someone that had already heard.
You get that a fair amount here, especially at bars, or places that are irrationally busy. They’ll ignore you for the longest time and then act put out when they finally have to acknowledge you. By irrationally busy I mean that they just haven’t managed a predictable flow. Places like House Of Fashion do this well and make money. Many places, like most bars, will have one person per task and no flexibility. As in, one person that does the actual task and like three people doing God knows what. And those people often won’t even pass a message to the guy that can actually help. You make eye contact and they’re like, ‘I am not a protocol droid, I only move glasses from here to there’.
Anyways, it’s annoying. It’s not like people even have to work harder, just make eye contact and be a decent chap. For more on a specific instance, check out the YAMU review of Roots.