I think it happened to almost everyone who got tickets for the ‘A’ stand..
For the final of course I bought tickets on the ‘B’ stand which there was no alterations. But for the England vs India game I bought A-Upper tickets but got B-Upper instead..

well i kinda disagree with you.. im part of the world cup volunteer team this year and we were informed of the issue sometime back when we were having training. the issue was that they had counted the seats properly.. but what happened was later only they realized that the stupid SLC people have put seats behind pillars too which was counted in the first place when the tickets were being sold. Only last month, when the seats were numbered they had found that the specators would be at unfair if the tickets were sold for those seats from where u cant view the match( this was coz ICC has decided this time that all tkts be assigned a seat number and the people can sit in the particular seat only and not where they like to sit.)

so later, they have identified these seats which were then categorized as “dead seats” and those who were unfortunate to purchase these seats were given either a refund of any other available ticket since by the time the error was identified, nearly 80% of the tickets were already sold out…

im not working for ICC or the SLC by any chance.. im only part of the volunteer crew and we know a little more than the others who are not part of the team.. trust me, SLC has had no say in the tickets this time around.. :)

oh and i forgot one more, the issue with A upper stands was that recently a decision was taken by SLC to build two more corporate boxes.. hence the seats which were in the area of where thse two boxes were being built were also reallocated.. :)

So Josh, what you’re saying is that the ICC and SLC have both lied about the cause of the ticket error. Your two different explanations bear no resemblance to the three (again each slightly different) explanations I have in writing (from the ICC) for the problem.

The latest explanation I received via email reads thus:

“The problem occurred during the opening few days of the sales process. As soon as the problem was identified, and since category 2 seating had sold out, measures were immediately put in place to protect seats as a contingency whilst efforts were made to secure seating in the area of the original bookings. The nature of the problem was not one that related to the timing of your booking, but rather to the seats that the system allocated to you. These seats had already been reserved and the error in the system was that these should not have been visible for sale.”

This explanation is completely at odds with your two explanations of seats with obscured vision or of new box seats being built after we bought our tickets.

The gist of it is that the seats we thought we reserved actually should not have been made available (as they had already been reserved). Therefore, the ICC could either give the affected people (i.e. the early bookers) priority or those who had bought ‘unreserved’ tickets. Since we didn’t choose the actual seats, only the general area, their ultimate decision seems to be illogical and unfair. The well-known practice of ‘first come, first served’ is not being applied here. However, even if their prioritising is deemed acceptable, it would be very interesting to see evidence that the ticket holders who are getting our seats actually did reserve them before us.

I bought my tickets on the first morning of the first day that they went on sale, yet many hundreds of other people who bought their tickets after me will be sitting in the A-Upper area. That’s if the ICC are being truthful. If not, my tickets were given to a ‘VIP’. Indi’s quite right, this is “no way to run a cricket tournament, or a country for that matter.”

Seems there are lot of pillars and corporate boxes in the A stand.. Not that I’m complaining.. I just moved on with what I got..

I too was one of those affected by the A Upper fiasco and I too received a number of different explanations for the why it had happened. I was in no way happy with the B Lower tickets they 0fferred as an alternative but unless you wanted to take the ICC to court for beach of contract, it was better off taking the the full refund and alternate tickets.

The issue for me though was the entire bureaucratic rigmarole I had to go through in order to get the refund and the tickets. Basically I bought my tickets within 1 hour of going sale on the 26th of March, at an exchange rate of 131 rupees to the dollar, now imagine my surprise when they informed me that they would be refunding at only 110 rupees to the dollar. It took three trips to the Thurstan sports complex and a massive bust up with the ticket guy Kavindra to get the full refund at the rate i paid for the tickets. It pissed me off no end that i had to waste my time on 3 separate occasions, engage in a shouting match with those ticket girls (who seriously redefine the word incompetent) and Kavindra and provide paper work other than the proof of purchase (with reference number) all for their ‘mistake’.

To anyone agreeing to the refund, check the rate at which you paid for the tickets, take a copy of your credit card statement showing the full amount paid, and take printed copies of the letters/emails that you received from the ICC and demand that you be given your money back and the FOC tickets.

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