How Tech Companies Don’t Create Jobs

Photo by bugbbq
The new tech-industrialization doesn’t create many jobs. Not directly. Apple employs around 50,000, which seems good until you consider that their Chinese supplier FoxConn employs 800,000 (at suicide-inducing work). Facebook only employs about 2,000 and takes pride in not creating jobs. Check out their COO, Sheryl Sandberg:
“We think one of the best ways to stay small is just to stay smaller,” Sandberg says later.
As the meeting winds down, a product manager shows a slide that nearly makes Sandberg jump out of her seat. The chart displays Facebook’s advertising revenue and volume—both lines are tilting upward. It also shows the number of man-hours spent on support operations, a line that holds steady. “This is a beautiful chart. I might frame it on my wall,” Sandberg says. “Guys, this is the difference. This is about, how big do we want to be as a company? (BusinessWeek)
The Emerging (Low-Margin) Dream
Facebook and other companies automate aggressively to minimize headcount. What they do do (I said doodoo :) is enable small businesses and entrepreneurs to do their jobs better. I recently bought an ad from a newspaper and had to talk to five different people across about 20 emails and 5 international calls. With Facebook I waste zero time and get better results. I prefer Facebook.
Personally, I get a check from Google for advertising across different sites. I’m able to market stuff cheaply on Facebook. So I guess they do create jobs in that sense. For foreigners that can live off such efficiency.I’m making below the US poverty line, but that’s solidly middle class in Sri Lanka. From an American perspective, however, it means less jobs. In that sense, it’s not good from a human perspective either. As Intel’s Andy Grove writes:
What kind of a society are we going to have if it consists of highly paid people doing high-value-added work—and masses of unemployed?
Since the early days of Silicon Valley, the money invested in companies has increased dramatically, only to produce fewer jobs. Simply put, the U.S. has become wildly inefficient at creating American tech jobs. (Andy Grove, BusinessWeek)
The American Myth
What Americans are sold on is the American dream, the myth that they somehow have a chance to make it really rich. This is the dream that drove the housing collapse when they tried to live it and, even as a vapor, it clouds their policy.
Americans love the idea of the guys in the garage inventing something that changes the world. New York Times columnist Thomas L. Friedman recently encapsulated this view in a piece called “Start-Ups, Not Bailouts.” His argument: Let tired old companies that do commodity manufacturing die if they have to. If Washington really wants to create jobs, he wrote, it should back startups.
Friedman is wrong. Startups are a wonderful thing, but they cannot by themselves increase tech employment. (ibid.)
Basically, the US startup culture is creating a few highly-paid jobs and a lot of really lowly paid jobs abroad. Small business and entrepreneurs saving the (American) economy is a political fairy tale.
Entrepreneurship is still one of America’s great strengths, right? Wrong. Rates of new-business creation have been contracting since the 1980s. Funny enough, that’s just when the financial sector began to get a lot bigger. The two trends are not disconnected. (TIME)
So, uh, what gives? Revolutionary companies don’t actually create jobs, but they do increase productivity. That productivity, however, is largely the product of outsourcing or technology, not hiring. It makes a few US tech geniuses and venture capitalists rich, largely by outsourcing or automating jobs. So the net amount of American jobs is lower. It is now easier to make a living following your passion (making music, cupcakes), but that’s still really hard if you can’t pay the rent or get married. The result of this transition is still a lot of immediate pain.
I’d say that I’m here and American salaries are bloated anyways (they are), but India and China and purported leaders are still basically copying American intellectual property and innovations. You don’t want to kill the golden goose. I think it still has some eggs.

Mohsin Hamid, author of How To Get Filthy Rich In Rising Asia, has a nice
I’m happy to be featured in Echelon magazine’s 40 Under 40 feature, profiling young people who contribute to the economy in some way, mainly in business but also in terms of innovation and thought leadership. It’s an interesting article not just in that I’m in it (mainly for work on indi.ca and
I won’t add too much commentary, but just read I guess. The youngest Rajapaksa, Rohitha (Chi Chi) has given an amazing interview to the
In 2009 this strange character appeared on the Sri Lankan Internet scene, getting angry, flaming, trolling whatever. Then he started naming anonymous bloggers, posting comments as people’s kids, nasty stuff, for which I removed him from 
Have you read Fault Lines ? an engrossing read! Raghuram Rajan (former chief economist at the IMF, now at the Booth School) talks a lot about this in chapters 4 and 5 (if I recall correctly) check it out if you haven’t. I couldn’t put it down!
Man, you are off the mark! I work (two days a week in evenings) for a tech company part time and I guess I make enough to pay for my college fees, which at the moment is as expensive as an old space shuttle, and that company has about 110,000 world wide. Then I am an intern (three days a week straight from my campus) at another company and they have about 72000 employees world wide (I just heard they will be laying off about 11,000). It might be rare but as a student I can make 7-8K a month, including
I do not know about other people, but from a simple physics, robotics and electronics site I have brings in about 2-3k a month after sharing the income between three people. If I am (we are) to put more of an effort, we can certainly make more but we have no time.
American dream is very much alive and kicking. How do you think facebook that you like so much, came to be. code stealing collage drop out is an instant billionaire, where else could you do that?. And then those of Techcrunch, Gizmodo, Engadget, and the like made millions from simple blogs they started. Most bought out by AOL etc.
If you measure number of employees at facebook, why not research, how many more are earning a pay check because of facebook?
Forget about rent, the wise can get a house in bay are for $70k now, if you can get a mortgage from a bank :).
Yes the American dream is now internationalised :) but it is still alive. If you really want to have another dream look in the direction of China. My buddy, an ABC, dropped out of college went to China and is now a millionaire and climbing.
Golden goose, what will you do if you are really hungry, say starving? I would bloody well eat the goose and live another day to look for another golden goose.
your i-20 should allow you only 20 hours of work per week. How on earth are you earning that much, unless you’re american.
I was born here :)
@magerata, you don’t actually have a job and one of your companies is laying off 1/7th of its workforce.
I’m not saying that intelligent people can’t hustle. What this economy doesn’t create is stable, middle-class jobs like manufacturing did
on the job point I have to agree. My jobs are basically my giddy points / sources. Middle class is thinning as ever and I just read, 14 million are without jobs.
Continue to do what you do, it makes people to pause and think.
An interesting take on it. On the surface of it, manufacturing does in indeed create a lot more jobs than high tech. Even then, I’d be interested to see how it compares to labor numbers from manufacturers a couple of decades ago, I’m guessing that all industries are automating more and more and leading to less lower end jobs in the first world. Third world economies aren’t too hard hit because of all the off shoring that is being done due to cheap labor.
Getting back to tech however, I think you might want to have a deeper look at the ripple effect of people building on these platforms. Apple, Facebook, Google, Microsoft and may others may not directly hire masses of employees (they don’t actually need them, and also there’s a dearth of skilled labor in some markets), but they enable a lot of other people to build on these platforms and profit. Companies like Zynga wouldn’t have been able to go for massive IPOs (and generating jobs) if these platforms didn’t exist. Not to mention other ‘smaller’ platforms like WordPress – powering about 500 million sites on the web – which allow people to self publish and have a presence on the web and reaching out to newer markets. Even if only 5% of these blogs were successful, that would still be a pretty solid number.
Good points John.
You are right that these technologies produce other jobs (just not directly).
One issue is that these jobs are lower paying. A few people in America get IPO rich and a lot of people abroad get a sustainable but low income (like myself). I’m not even saying this is necessarily bad, but it does intro a gap between rich and poor where middle class Americans have nothing